This Medieval-themed hotel is located in the Europa-Park Resort in Rust, near Freiburg. It offers special early access to Europa-Park, a rooftop bar overlooking the park, and free internet access for guests. The Burghotel Castillo Alcazar is built in the style of a Medieval Spanish castle. Rooms feature warm, rustic décor and modern facilities such as cable TV, hairdryers, and air conditioning. The Castillo buffet restaurant provides a large breakfast buffet, and also offers Spanish and international meals each evening. The Burghotel’s Buena Vista Club serves cocktails and has a rooftop terrace. The neighbouring El Andaluz Hotel sells tickets for Europa-Park. With their VIP pass, hotel guests can gain entrance to Europa-Park at 08:30 (30 minutes before the official opening time) and at 10:00 in winter (1 hour before the official opening time). The park has seasonal opening times. The Europa-Park Resort offers many leisure facilities for all ages, including a swimming pool and a Oriental-style sauna area. The Golfpark Breisgau in Herbolzheim-Tutschfelden is only a 15-minute drive away.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Situated in the best rated area in Rust, this hotel has an excellent location score of 10.0

Free private parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
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Guest reviews

Categories:

Staff
9.4
Facilities
9.2
Cleanliness
9.7
Comfort
9.4
Value for money
8.9
Location
10
High score for Rust
Select topics to read reviews:

Hotel surroundings

Restaurants
1 restaurant on site

  • Restaurant Castillo
    • Cuisine
      Spanish
    • Open for
      Dinner
    • Ambiance
      Family friendly • Traditional
    • Dietary options
      Vegetarian • Gluten-free • Dairy-free

Facilities of 4-Sterne Burghotel Castillo Alcazar, Europa-Park Freizeitpark & Erlebnis-Resort
Great facilities! Review score, 9.2

Most popular facilities
  • Outdoor swimming pool
  • Free parking
  • Family rooms
  • Free WiFi
  • Spa and wellness centre
  • Restaurant
  • Non-smoking rooms
  • Facilities for disabled guests
  • Bar
  • Breakfast
Bathroom
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Wardrobe or closet
Outdoors
  • Terrace
  • Garden
Pets
Pets are allowed on request. Charges may be applicable.
Activities
  • Bicycle rental
    Additional charge
  • Water park
    Additional chargeOff-site
  • Cycling
  • Games room
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Telephone
Food & Drink
  • Kid-friendly buffet
  • Kid meals
  • Special diet menus (on request)
  • Breakfast in the room
  • Bar
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is possible on site (reservation is not needed).
  • Electric vehicle charging station
  • Accessible parking
Reception services
  • Lockers
  • ATM/cash machine on site
  • Luggage storage
  • Currency exchange
  • 24-hour front desk
Cleaning services
  • Ironing service
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
  • Business centre
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • Smoke alarms
  • Key card access
  • 24-hour security
  • Safety deposit box
General
  • Shuttle service
    Additional charge
  • Vending machine (snacks)
  • Vending machine (drinks)
  • Hypoallergenic
  • Designated smoking area
  • Air conditioning
  • Wake-up service
  • Tile/marble floor
  • Heating
  • Car hire
  • Packed lunches
  • Lift
  • Family rooms
  • Barber/beauty shop
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Room service
Accessibility
  • Wheelchair accessible
Outdoor swimming pool
Free!
  • Seasonal
  • Heated pool
  • Pool/beach towels
Wellness
  • Kids' pool
  • Fitness/spa locker rooms
  • Spa lounge/relaxation area
  • Steam room
  • Spa facilities
  • Sun umbrellas
  • Sun loungers or beach chairs
  • Hammam
  • Massage
    Additional charge
  • Spa and wellness centre
  • Solarium
    Additional charge
  • Fitness centre
  • Sauna
Languages spoken
  • German
  • English
  • French

Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.

House rules

4-Sterne Burghotel Castillo Alcazar, Europa-Park Freizeitpark & Erlebnis-Resort takes special requests - add in the next step!

Check-in

From 15:30 to 18:00

Check-out

From 06:00 to 11:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

Children 4 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 3 years
Cot upon request
€ 8 per child, per night

Prices for cots are not included in the total price, and will have to be paid for separately during your stay.

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

No age restriction

There is no age requirement for check-in

Pets

Pets are allowed on request. Charges may be applicable.

Groups

When booking more than 5 rooms, different policies and additional supplements may apply.

Maestro Mastercard Visa EC-Card Diners Club American Express Cash 4-Sterne Burghotel Castillo Alcazar, Europa-Park Freizeitpark & Erlebnis-Resort accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

Please inform the property about the number of children traveling with you and their ages.

Please note that baby cots are only available upon request.

You can purchase tickets for Europa-Park and the Rulantica water world online. Please note that these are not included in the price.

The Rulantica water world is open daily (individual closing times can be found at www.rulantica.de). A shuttle bus is available to Rulantica and Europa-Park.

Europa Park season

Closed from January 8th to March 22nd, 2024 - Low season Open from March 23rd to November 3rd, 2024 - Summer season Open from November 4th to November 29th, 2024 - HALLOWinter Open from November 30th, 2024 to January 12th, 2025: Winter season.

Please inform the hotel in advance if you plan to arrive after 6:00 p.m. Please quote the contact details out of your booking confirmation.

FAQs about 4-Sterne Burghotel Castillo Alcazar, Europa-Park Freizeitpark & Erlebnis-Resort

  • Check-in at 4-Sterne Burghotel Castillo Alcazar, Europa-Park Freizeitpark & Erlebnis-Resort is from 15:30, and check-out is until 11:00.

  • 4-Sterne Burghotel Castillo Alcazar, Europa-Park Freizeitpark & Erlebnis-Resort is 750 yards from the centre of Rust. All distances are measured in straight lines. Actual travel distances may vary.

  • 4-Sterne Burghotel Castillo Alcazar, Europa-Park Freizeitpark & Erlebnis-Resort has 1 restaurant:

    • Restaurant Castillo

  • Room options at 4-Sterne Burghotel Castillo Alcazar, Europa-Park Freizeitpark & Erlebnis-Resort include:

    • Single
    • Double
    • Triple
    • Quadruple

  • Yes, 4-Sterne Burghotel Castillo Alcazar, Europa-Park Freizeitpark & Erlebnis-Resort is popular with guests booking family stays.

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • The prices at 4-Sterne Burghotel Castillo Alcazar, Europa-Park Freizeitpark & Erlebnis-Resort may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • 4-Sterne Burghotel Castillo Alcazar, Europa-Park Freizeitpark & Erlebnis-Resort offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Fitness centre
    • Sauna
    • Massage
    • Hammam
    • Cycling
    • Games room
    • Solarium
    • Water park
    • Steam room
    • Fitness/spa locker rooms
    • Bicycle rental
    • Spa facilities
    • Spa lounge/relaxation area
    • Swimming Pool